Privacy Policy

1. Overview

Resolvaa is committed to protecting the privacy and security of your personal information. This policy outlines how we collect, use, and safeguard the personal data you provide when using our website.

2. Collection of Personal Data

We collect information that identifies you ("Personal Data") when you interact with our website. This includes:

• Contact Information: Your name, email, billing and shipping address, and phone number.

• Account Details: Username and password for managing your online account.

• Communication Logs: Records of any interactions you have with us via emails, calls, or social media.

• Purchase Information: Details about the products you buy, including transaction and order history.

3. Usage of Personal Data

Your personal data helps us:

• Deliver products and services you purchase online.

• Answer your inquiries and provide customer support.

• Enhance and optimize our website and service offerings.

• Conduct fraud prevention and ensure the security of our transactions.

• Fulfill legal and financial obligations.

4. Disclosure of Personal Data

We share your data with trusted third parties to facilitate services such as payment processing and order fulfillment. This includes financial institutions and couriers, all chosen for their commitment to privacy and security.

5. Security Measures

We implement robust security measures to protect your data, including encryption, access controls, and security protocols that comply with industry standards. In the event of a data breach, we will take immediate action to mitigate any harm and inform you as required by law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account with us and as needed to comply with our legal obligations.