Return and Refund Policy

We act as a sales agent and adhere to the return and refund policies provided by the manufacturers we represent. Returns and refunds are processed based on product misalignment with your order, such as defective or incorrectly shipped items.

Returns: Returns must be initiated within a set period from the order receipt and returned in saleable condition. Please contact us for the correct return address and procedures.

Refunds: For eligible returns, refunds or store credits will be issued, excluding shipping costs, within a stipulated timeframe after receiving the returned goods.